Contact information
Our Commitment to Support
At EvaGears, we believe that high-quality gadgets should come with high-quality support. Whether you have a question about a gaming controller's compatibility or need help tracking your order, our team is standing by.
Official Business Details
Business Name: EvaGears
Physical Address: 6056 Clay Spur Court, Centreville, VA 20121, USA
Direct Support Phone: +1 502-521-0487
Official Support Email: support@evagears.net
Response Time Guarantee
We value your time. Our goal is to respond to all email inquiries within 24 business hours. During peak holiday seasons, please allow up to 48 hours for a detailed response from our technical team.
Operating Hours
Our support team operates during the following hours:
- Monday – Friday: 9:00 AM – 5:00 PM (EST)
- Saturday – Sunday: Closed (Emails sent over the weekend will be prioritized on Monday morning).
How to Reach Us
For the fastest resolution, please include your Order Number (e.g., #EG1234) in the subject line of your email. If you prefer to speak with us, feel free to call our customer service line during the business hours listed above.