FAQ

1. Where does EvaGears ship from?
Orders are shipped from Centreville, Virginia. 

2. How much does shipping cost?
Shipping is 100% Free for all orders. We do not have a minimum order requirement for free shipping.

3. How long will it take to receive my order?
Processing takes 1-2 business days. Once shipped, US delivery typically takes 4-6 business days.

4. Can I return an item if I change my mind?
Yes! We offer a 30-day return window. If you decide the product isn't for you, we will provide a Free Return Label. There are no restocking fees.

5. How do I track my gear?
As soon as your package is scanned by the carrier, you will receive an automated email with a tracking link. You can also contact us at support@evagears.net for status updates.

6. Is my payment secure?
Absolutely. evagears.net is SSL-certified and PCI-compliant. We use industry-standard encryption to ensure your payment data is never stored on our servers.